Senior Housing News, interviewed Molly Toulouse, VP, Senior Living for a feature story on maximizing care revenue. Austin Montgomery, reporter, wanted insight into how senior living operators are shifting their strategy to capture new revenue opportunities based on care. Lifespark is noted as an example of how companies are getting creative in finding new ways to maximize care revenue to boost the bottom-line as the senior living industry faces sustained headwinds of margin compression and labor pressures as the paradigm shift towards value-based care continues.
“Thanks to the refocus on care revenue structures,” said Molly, “Lifespark is able to audit its new system frequently to account for care-level changes. This relies on staff and more thorough training of clinical service teams.” She goes on to add, “It’s important that everybody understands that concept and how critical it is that we have that appropriate level in place.”